Privacy Policy

Information We Collect

We gather information that enables us to deliver, personalise and improve the services we offer. This includes details provided directly by you during account registration, deposits, withdrawals and identity verification processes.

Personal Data

Personal data typically includes your full name, date of birth, residential address, email address, telephone number, username and password. When you make financial transactions we may collect payment card details, bank account information and copies of identification documents such as a passport or driving licence required for regulatory compliance.

Technical and Usage Information

During your visits to our site we automatically collect certain technical data. This may include your internet protocol address, login information, browser type and version, device operating system, pages viewed, time spent on each page and other interaction metrics. We use this information to understand how our platform is used and to maintain its smooth operation.

How We Use Your Information

We use the collected information for several lawful purposes. Primarily, it allows us to create and manage your gaming account, process deposits and withdrawals, verify your identity to meet gambling commission requirements, and prevent fraud or money laundering.

Additional uses include providing customer support, sending important service communications, improving our website and games based on usage patterns, and, where you have given consent, delivering personalised marketing offers and promotions. We do not make decisions based solely on automated processing that would produce legal or similarly significant effects without human oversight.

Sharing and Disclosure of Information

We may share your personal data with trusted third parties who assist in operating our services. These include payment processors, identity verification agencies, customer support providers, marketing partners and IT service suppliers. All such parties are bound by contractual obligations to keep your information secure and to use it only for the purposes we specify.

We may also disclose information where required by law, regulation or governmental authority. This includes compliance with licensing conditions set by the UK Gambling Commission or other relevant regulatory bodies. Your data is never sold to third parties for their own marketing purposes.

Cookies and Tracking Technologies

Our website uses cookies and similar technologies to distinguish you from other users, remember your preferences and provide a better gaming experience. Essential cookies enable core functions such as account security and game functionality. Analytical and preference cookies help us understand visitor behaviour and improve site performance.

You can manage your cookie preferences through your browser settings or our cookie consent tool. Please note that disabling certain cookies may affect the availability and performance of some website features.

Data Security

We take the security of your personal information seriously and implement appropriate technical and organisational measures. These include encryption of sensitive data, secure servers, access controls, regular security audits and staff training on data protection obligations. While no system can guarantee absolute security, we work continuously to protect your information against unauthorised access, alteration, disclosure or destruction.

Your Rights Under Data Protection Law

Depending on your location and applicable law, you may have several rights regarding your personal data. These can include the right to access the information we hold about you, to request correction of inaccurate data, to request deletion of your data in certain circumstances, to object to processing based on legitimate interests, and to withdraw any previously given consent.

To exercise these rights, please contact our customer support team. We will respond to your request within the timeframes required by law and may ask for proof of identity to protect your information from unauthorised access.

Data Retention

We retain your personal data only for as long as necessary to fulfil the purposes for which it was collected, including satisfying any legal, accounting or reporting requirements. Different retention periods apply depending on the type of data and the purpose. Once the need for retention ends, we securely delete or anonymise the information.

Changes to This Privacy Policy

We may update this policy from time to time to reflect changes in our practices, technology or legal obligations. The revised version will be posted on this page with an updated effective date. We encourage you to review this policy periodically so you remain informed about how we protect your information. Continued use of our services after any changes constitutes acceptance of the updated policy.

If you have any questions or concerns about how we handle your personal data, please reach out to our support team through the contact methods available on our website. We are committed to resolving any issues promptly and transparently.